730 Peachtree St. NE, Suite 820 ,Atlanta, GA 30308 The Clean Hands – Safe Hands App allows our hospital partners to manage and analyze their data, leading to improved hand hygiene and fewer infections. info@cleanhands-safehands.com Clean Hands - Safe Hands LLC https://app.cleanhands-safehands.com/images/chsh-logo-large-gray.png 730 Peachtree St. NE, Suite 820 ,Atlanta, GA 30308 Privacy Policy - Clean Hands – Safe Hands App +1 (404) 975-1686

Privacy Policy

Revised September 2018

We respect your privacy at Clean Hands - Safe Hands LLC (the “Company or “Clean Hands – Safe Hands”). We believe that you should know how information about you is used and shared, and we appreciate that you trust that we will do so carefully and sensibly. Clean Hands – Safe Hands has implemented and maintains the following security procedures and practices, which protect the nature of the information Clean Hands – Safe Hands collects from customers in order to protect customer personal information from unauthorized access, destruction, use, modification or disclosure. By visiting any site or application within the cleanhands-safehands.com domain, you are accepting the practices described in this privacy policy (the “Policy”).

If you have any questions about this Policy, please feel free to contact us via our website, email: support@cleanhands-safehands.com, or write to us at:

    Clean Hands – Safe Hands,
    Attn: Privacy Policy
    730 Peachtree St. NE, Suite 820
    Atlanta, GA 30308

Certain areas of cleanhands-safehands.com (the “Site”), including but not limited to the Clean Hands – Safe Hands website, web based application, and Clean Hands – Safe Hands’ mobile application (each a “Service”) require registration for access. Registered users receive a cleanhands-safehands.com Login (user ID and password) to access certain sections and features on cleanhands-safehands.com and related Services. In the future, Clean Hands – Safe Hands may add other features and Services to be accessed through a cleanhands-safehands.com Login. Information obtained from registered users of these areas may be used in accordance with the Terms of Use for that service and this Policy. Please also see the Terms of Use for each particular service for the terms and conditions of use, limitations of liability, and disclaimers of warranty and general terms applicable to that Service.

What information does the Site capture about registered participants?

The Site uses an extended log file format which has the capability to capture: date and time of visit, referring address (location from which a visitor comes to cleanhands-safehands.com or related Service), type of Internet browser, and visitor's IP address and DNS name. Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes. The log file does not capture a visitor's email address, or other personal or financial information.

What identifiable information does the Site collect from me?

The Site collects information in several ways. Personal information is gathered when you register for our various Services. During badge or login registration, Clean Hands – Safe Hands asks for information such as your name, email address, and job description. In addition to registration we may ask you for business information at other times, including (but not limited to) when you edit information on your profile, change your profile or service options, or sign up for a Service; when you make a purchase using the Site; and when you report a problem with our services. If you contact the Company we may keep a record of that correspondence. The Company also occasionally asks users to complete surveys that we use for research purposes. Wherever the Site collects business information we make an effort to include a link to this Privacy Policy on that page.

Data integrity

We review our data collection, storage and processing practices to ensure that we only collect, store and process the business information needed to provide or improve our Services. We take reasonable steps to ensure that the business information we process is accurate, complete and current, but we depend on you and our other users to update or correct their business information whenever necessary.

How does the Company use the information?

Please be aware that our Services involve collecting your compliance information and delivering it to our customers / your employer. We also use the information collected through the website to improve the website and our Services. This information is also used to send you email notifications about updates to the website, system updates, and system notifications. Proprietary and confidential information provided by you will not be shared with any third party. For additional information, see “With whom does the Company share my information?” below.

What are cookies and how does Clean Hands – Safe Hands use them?

As part of offering and providing customizable and personalized services, the company uses cookies to store a session token to identify your login to our servers. A cookie is a small amount of encrypted data that is sent to your browser from a web server and stored on your computer's hard drive. Logging on and using our application require that you accept cookies. No sensitive or personal information is stored in the cookies stored on your computer.

With whom does the Company share my information?

The User's right to privacy is of paramount importance to Clean Hands – Safe Hands. Any personal information provided by the User will not be shared with any third party. Clean Hands – Safe Hands reserves the right to use the information to provide the User value-added services and a more personalized online experience. Clean Hands – Safe Hands may also disclose your Information in special cases when we have reason to believe that disclosing this Information is necessary to identify, contact, or bring legal action against someone who may be violating Clean Hands – Safe Hands's Terms of Use or may be causing injury to or interference with (either intentionally or unintentionally) Clean Hands – Safe Hands’s rights or property, other users, or anyone else that could be harmed by such activities. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

What is the Company's policy on allowing me to update, correct, or delete my personal information?

You may edit your profile at any time by contacting support@cleanhands-safehands.com.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your Login is password protected. We recommend that you do not divulge your password to anyone. The Company will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your account and close your browser window when you have finished your work. This is to ensure that others cannot access your information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. The Company and Site has users all over the world. When you give the Company your information, that information may be sent electronically to servers outside of the country where you originally entered the information, such as to the United States or other countries. In addition, that information may be used, stored, and processed outside of the country where you entered that information. Whenever the Company handles business information as described above, regardless of where this occurs, the Company takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Use and this Policy. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, the Company cannot ensure or warrant the security of any information you transmit to us or from our registration forms, and online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. We will disclose any breach of security of the system to the party with whom Clean Hands – Safe Hands has a contract following discovery or notification of the breach in the security of the data. In California, Clean Hands – Safe Hands will notify any resident of California if the resident’s encrypted personal information (name, social security number, driver’s license, identification number, account number, medical information or health insurance information) was or is reasonably believed to have been, acquired by an unauthorized person. Any disclosures will be made in the most expedient time possible and without unreasonable delay, consistent with the legitimate needs of law enforcement. Notification may be delayed if a law enforcement agency determines that the notification will impede a criminal investigation. The notification will be made after the law enforcement agency determines that it will not compromise the investigation. Notice will be provided by written notice.

What about children's privacy and children’s use of the Service?

Cleanhands-safehands.com is a business website. Persons under 18 years of age are not permitted to use cleanhands-safehands.com or the Services.

What happens to my information after the Service is no longer used?

We will take all reasonable steps to destroy or arrange for the destruction of a customer’s record within its custody or control containing personal information which is no longer to be retained by the business by (1) shredding, (2) erasing, or (3) otherwise modifying the personal information in those records to make it unreadable or undecipherable through any means. If the destruction of information may conflict with existing records retention or contractual inspection and audit obligations, we shall inactivate your profile rendering your information inaccessible to users of the Service; provided that the information will be retained solely for the purpose of complying with such obligations.

Policy Enforcement

The Company regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or the Company's treatment of business information by contacting us through this website, by email at support@cleanhands-safehands.com, or by writing to us at Clean Hands – Safe Hands, Attn: Privacy Policy, 730 Peachtree St. NE, Suite 820, Atlanta, GA 30308. When we receive formal written complaints at this address, it is the Company's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of business data that cannot be resolved between the Company and a user.

Changes to this policy

Please note that this Policy may change from time to time to comply with applicable changes in state law, as necessary. The Company reserves the right, in its sole discretion and with reasonable notice posted on the Site and/or sent to your email address provided in the Service, to revise, update, or otherwise modify this Policy. Your continued use of the Service will constitute your acceptance of, and agreement to, such changes. Each version of this Policy will be identified at the top of the page by its effective date.